These SMS Terms cover text messages sent by Hive Fit Club after you request them and give consent (for example during a phone call with our staff or AI phone concierge).
Program name: Hive Fit Club Customer Care SMS. Purpose: transactional customer care only (tour booking links, secure pay links when applicable, class/events calendar links, recovery or clinical service booking links you request). This is not a daily marketing blast program.
By providing your mobile number and agreeing on the phone (or other supported opt-in path) to receive a text, you consent to receive the requested transactional SMS from Hive Fit Club. Consent is not required as a condition of purchasing a membership. Message frequency varies based on your requests.
Message and data rates may apply. Supported carriers vary. For help, reply HELP or email info@hivefitclub.com.
Reply STOP to cancel. After you opt out you will receive a one-time confirmation and no further messages from this program unless you opt in again.
Program name: Hive Fit Club Offers. This is a marketing program: promotional texts about memberships, invitations to book a free tour, and limited-time offers (for example a free day pass). These texts are sent from a separate Hive Fit Club marketing number, (602) 806-7650, not the customer-care number above.
Up to 4 texts per follow-up. Message frequency varies. Message and data rates may apply.
Opt-in is only through the optional, unchecked box labeled "Yes, send me marketing texts from Hive Fit Club (offers and membership promotions)" on our waiver screen. That box is separate from every other agreement and is never required: signing the waiver works with it unchecked, and consent is not a condition of any purchase. Signing the waiver or booking a tour does not, by itself, sign you up for these texts.
For help, reply HELP, call (480) 476-7400, or email info@hivefitclub.com. Reply STOP to cancel at any time.
Privacy: SMS Privacy Notice (https://hub.hivefitclub.com/sms-privacy.html).
Mobile numbers and messaging consent are handled as described in our SMS Privacy Notice (https://hub.hivefitclub.com/sms-privacy.html). We do not share mobile information or messaging consent with third parties or affiliates for their marketing or promotional purposes.
General website terms: hivefitclub.com/policies/terms-of-service.